We are committed to respecting your privacy. This notice explains how we will use the personal information we collect when you interact with us or use any of our services.
Lookers Personal Leasing is a trading style of Lookers Motor Group Limited. References to “Lookers Personal Leasing”, “we”, “our” or “us” in this privacy notice refer to Lookers Motor Group Limited. Lookers Motor Group Limited is registered in England and Wales under company number 00143470 and our registered office is at Lookers House, 3 Etchells Road, West Timperley, Altrincham, WA14 5XS.
We pay a data protection fee under the Data Protection (Charges and Information) Regulations 2018 and our registration number is Z5714872.
We may capture personal information that you supply to us, such as your name, email address, telephone number, whether you are a personal or business customer, business name, financial details, employment details and password you chose if you create an account with us, where you apply for finance, we and/or our finance provider will check your details with the credit reference and fraud prevention agencies and obtain data as a result of those checks.
The provision of some data is a contractual requirement or a requirement necessary to enter into a contract. You are not obliged to provide this data, but if you do not, then we may be unable to enter into a contract with you or fully perform the contract we have entered into with you. In some cases, it may lead to the termination of your contract with us.
All information that you supply to the website will be processed in accordance with the applicable data protection legislation, including the Data Protection Act 2018 and the General Data Protection Regulation.
We are committed to protecting your privacy. As such we will only ever use your personal information in accordance with relevant legislation. Data Protection legislation requires us to have a lawful basis for processing your data. This means a lawful and legitimate reason for carrying out the activities listed in this Privacy Notice.
We may use your personal information where it is necessary for the purposes of, or to enter into, a contract:
We may use your personal information where you have provided consent for us to do so:
We may use your personal information where you it is necessary for compliance with legal obligations:
We may use your personal information where it is necessary to protect your vital interests:
We may use your personal information where it is within our legitimate interests to do so:
Legitimate interests are our commercial reasons for using your data, but even so, we will not unfairly put our legitimate interests above what is best for you. Where we use your data for any of the above purposes, we do so because it is in our legitimate interests of developing and running an efficient and effective business.
Where you provide personal information to one company within our Group it may be shared with other companies within the Group. We may also share your personal data with the DVLA, the manufacturer of your vehicle, delivery agents, after market accessory suppliers and finance providers.
In the event that the business is being sold, merged, reorganised or similar we may disclose your data to prospective buyers.
Where we share your personal data with other organisations, we will take all reasonable measures to make sure it is properly protected, as far as is possible.
In certain situations, your personal information may be shared with a third party who is situated outside of the European Economic Area (EEA). This may, for instance, be a manufacturer who is based in another country. Where such transfers do occur, we will ensure your personal data is protected in a manner that is equivalent to the way it would be protected within the EEA and in accordance with this Notice. We will only make such a transfer where a decision has been made by the European Commission that a place provides adequate protection for your personal data; or
If you would like details of the specific safeguards in place, please contact us using the contact details in the 'Contacting Us' section of this notice.
Under data protection legislation you have the following rights:
We aim to respond to any such requests within one month of receipt. If you wish to exercise any of these rights, please contact us using the contact details in the 'Contacting Us' section of this notice.
We will only retain your personal data for as long as is necessary. The retention period will vary depending on the type of personal data concerned. In order to determine the retention period we take into account the nature of the personal data, the purpose(s) for processing it, your relationship with us, any legal and regulatory requirements and any industry standards and guidelines. Once we no longer need your personal data, it will be securely destroyed.
We have the right to alter this privacy notice at any time and any amendments will be posted on our website. This privacy notice was last reviewed and updated in May 2020.
If you need to contact us about this privacy notice, to exercise your rights or any other matters relating to the personal information we hold on you, you can email us at GDPRHelp@lookers.co.uk or write to the Data Protection Officer, Lookers House, 3 Etchells Road, West Timperley, Altrincham, WA14 5XS.
Whilst we always endeavour to resolve your concerns, you also have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner. Please visit the Information Commissioner’s Office’s website for more information on how to do this – www.ico.org.uk
